Uber is one of the biggest apps can service out there. The company is functional in so many countries out there. Even it is said to have millions of customers around the globe. However, there is one common error that most of the Uber users face which is the uber account disabled.
Just in case if your uber account is also disabled and you are looking for a way to fix it. Then we are going to help you out in this.
Well, Uber often disables user activities because of unauthorised activities. Like if you have cancelled your rides for a number of times. Then there is a high chance that Uber has blocked your account. So the question is how to reactivate uber account?
However, before we go ahead and talk about how to reactivate uber account. Let us point down some of the top reasons on why uber bans a user account. So next time you would not make the mistakes again.
Uber Account Disabled: Here is why?
- You have added a credit card details which is no longer valid, hence, as a result, your uber account suddenly disabled.
- Your Uber account phone number and the Paytm numbers are different.
- You have cancelled too many rides in a span of time.
- You have more than one uber account saved on your smartphone. Plus one of the other account using your existing account’s referral code.
- You may not have paid for any of your rides.
So these are some of the top reasons why Uber usually bans a user account. However not to worry there are a few steps that you can follow to get your account back. So let’s just go and talk about it:
Uber Account Disabled: How To Reactivate Uber Account?
Activating a disabled Uber Account is not a straightforward and Uber not even making it that way. Instead, you have to walk an extra mile and contact Uber Help or Uber Support. However, you can follow these steps to get your Uber account back:
Step 1: First of all head over to the help.uber.com website.
Step 2: Now from here click on the “I can’t sign into my account” option.
Step 3: After that, you will encounter with a long form. Simply enter your details and explain the whole scenario.
That’s it now Uber support will look into the matter and let you know their decision. Apart from this, you can also try sending an email to Uber support.
Just send an email to Uber support explaining the whole issue. Also, do add the last four digits of your credit card in the email for easy verification. In the end, send the email to the [email protected], and then they will look into your issue and help you out.
So these are the steps that you have to follow to reactive your disabled uber account. Also before you leave this page, here are a couple of points that you should keep in mind to prevent the “uber account deactivated” issue.
How to prevent Uber account disabled issue?
- First of all, avoid using more than one Uber account on your smartphone.
- Make sure you have a valid credit card.
- Do not cancel rides too often.
So that was all for the uber account disabled article. Now go ahead and try contacting Uber support for further help. Also if you have any more questions to ask, do feel free to let us know by leaving a comment below.
Sally Ann Richards says
Hi – my account seems to have been disabled – can you help me to reactivate it?
Yes, Why not?
Christine Orlando says
My account is disabled too somewhere between friday afternoon and this morning.